For our office in Amstelveen, we are looking for an enthusiastic colleague who has work experience in a customer service position. As a Customer Service Associate, you are part of a team that is responsible for all communication with the suppliers of our customers. You will be contacting suppliers to request a statement of their account and/or to verify claims made by our Audit team. Our clients and their suppliers are in many different industries based all over the world. The communication will be done by phone and e-mail using our own (custom) software.
Are you result oriented, customer friendly and do you have good communication skills? Then we have a challenging position at Transparent Solutions!
Receiving an amount of statements according to target by making qualitative calls to suppliers in a professional and user-friendly way within the appointed deadlines.
Processing received statements according to target as well as processing invoices and updating master data within the appointed deadlines in a secure manner and using the appropriate tools.
What we expect
In order to find a good connection within the organization now and in the future, we expect from you as a job applicant:
- Minimum MBO level of working and thinking.
- Fluent in German written and oral and also English. The Dutch language is a pre.
- Experience within a position as a call center associate.
- Experience with Microsoft Office packages.
- You are able to respond flexible to adhoc situations.
- Knowledge of financial services is a pre.
- Good learning ability regarding systems.
About the company
Transparent Solutions B.V. is an international, growing organization that operates in a dynamic sector and offers various innovative services. We are specialized in Accounts Payable analysis. These are the analysis of outgoing payments from our customers and associated processes.
It is a position between 32 - 40 hours per week. The working hours are between 08:00 and 18:00. The position is to be filled as soon as possible. A pre screening (VOG + BKR) is part of the application procedure.