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Privacy

Transparent Solutions BV Privacy Policy

Effective Date: May 25, 2018.

This Privacy Policy explains which personal data we (Transparent Solutions BV) collect and how we use such personal data when you use the Transparent Solutions BV website (https://Transparent.nl/) and/or any of Transparent Solutions BV’s online products, Transparent Solutions BV hardware or software, or other services (“Services”).  The controller according to Art. 4 (7) of the General Data Protection Regulation (“GDPR”) is Transparent Solutions BV (Amsterdamseweg 206, 1182HL Amstelveen,   Email: [email protected]).

We will post any modifications or changes to the Privacy Policy on the Transparent Solutions BV website. We reserve the right to modify this Privacy Policy at any time, so we encourage you to review it frequently. If we make a material change to this Privacy Policy, we will notify you by email or by means of a notice on the Transparent Solutions BV website or via push notifications within our mobile applications prior to the changes taking effect. We regularly update our software applications to make improvements, including improvements that better serve your privacy rights.

1.  The Information We Collect

Information You Provide

Transparent Solutions BV collects a variety of information that you provide directly to us, including personal data that may be contained in vendor file or financial file, invoice lines or any other form of information needed to do perform our service. The Transparent services all refer to the foundation:

“Necessary for the execution of an agreement.”

  •  Account registration and administration of your Transparent Solutions BV account (in which case we collect the following categories of personal data: Name and email address);
  • Uploads or posts to the Services (in which case we collect the following categories of personal data: any Personal Data included within the content that you upload or post);
  • Customer support (in which case we collect the following categories of personal data: Name, postal address, telephone number and email address);
  • Processing your order for Services offered by Transparent Solutions BV (in which case we collect the following categories of personal data: Name, postal address, billing address, payment details, telephone number and email address);
  • Newsletter subscriptions (in which case we collect the following categories of personal data: Name, postal address and email address);
  • Access to Transparent Solutions BV products or Services on social networks or third party services (in which case we collect the following categories of personal data: Those categories of data that you provide in accordance with your settings on the social networks or third party services); or

2. Information We Automatically Collect

  • Websites

When you use our websites, we collect and/or analyze the following information about your computer or mobile device: Your browser type, IP address, a mobile device, browser language, operating system, error logs, and other similar information.

3. Uses of Information

Transparent Solutions BV uses the Personal Data that it collects as further described in Section 2 above for the purposes and on the legal basis as described in the following:

Customer Service - Based upon the Personal Data you provide us at the time of Transparent Solutions BV account registration or purchase, we will send you a confirmation email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your Transparent Solutions BV account. We will communicate with you by email or telephone, in accordance with your preferences.

Such processing of your Personal Data is necessary for the performance of our Services; the legal basis for such processing of your Personal Data is therefore Art. 6(1)(b) GDPR. Please note that you are contractually required to provide us with such Personal Data and that without such Personal Data we will not be able to send you order-related communications.

4. Information About Your Rights

You have the following rights:

  • Right of access (Art. 15 GDPR): You have the right to request confirmation as to whether or not your Personal Data is being processed, and, where that is the case, to request access to the Personal Data and information such as the purposes of the processing or the categories of Personal Data concerned.
  • Right to rectification (Art. 16 GDPR): You have the right to request the correction of inaccurate Personal Data.
  • Right to erasure (Art. 17 GDPR): You have the right to request erasure of Personal Data without undue delay under certain circumstances, e.g. if your Personal Data is no longer necessary for the purposes for which it was collected or if you withdraw consent on which processing is based according to Art. 6 (1)(a) GDPR and where there is no other legal ground for processing.
  • Right to restriction of processing (Art. 18 GDPR): You have the right to request us to restrict the processing of your Personal Data under certain circumstances, e.g. if you think that the Personal Data we process about you is incorrect or unlawful.
  • Right to data portability (Art. 20 GDPR): Under certain circumstances, you have the right to receive your Personal Data you have provided us with, in a structured, commonly used and machine-readable format and you have the right to transmit that information to another controller without hindrance or ask us to do so.
  • Right to object (Art. 21 GDPR):

You have the right to object to the processing of your Personal Data under certain circumstances in particular if we process your Personal Data on the basis on legitimate interest (Art. 6 (1)(b) GDPR) or if we use your personal data for marketing purposes.

5. Third Party Website Links and Features

Transparent Solutions BV’s Services may contain links to or features from other websites. This Privacy Policy covers the privacy practices by Transparent Solutions BV, and does not cover the privacy practices of third party websites or features.  Transparent Solutions BV is not responsible for the privacy policies and/or practices of third parties.  When linking to another Site or using a third party service, you should read the privacy policy on that site or service.  To the extent certain third party website features are available on the Transparent Solutions BV Services, the following terms apply:

6. How we Protect Your Personal Information

The security of your Personal Data is important to us. We have implemented state of the art administrative, technical, and physical security measures to protect against the unauthorized access, destruction or alteration of your information. This includes encrypting our Services using Secure Sockets Layer (SSL) and restricting access to Personal Data to Transparent Solutions BV employees, who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations.  Despite our best efforts, however, no security measures are completely impenetrable.

7. Data Retention

We delete or anonymize your Personal Data as soon as it is no longer required for the purposes we have collected your Personal Data as outlined in this Privacy Policy, unless further processing or storage of your Personal Data is necessary in order to comply with a respective legal obligation. For more information on the different categories of Personal Data and their respective retention periods, please contact [email protected]

8. Transparent Solutions BV Contact Info

If you wish to contact us or have any questions about or complaints in relation to this Privacy Policy, please contact us at the following contact details:

Transparent Solutions BV

Email: [email protected]

Transparent Solutions B.V.
Amsterdamseweg 206
1182 HL Amstelveen
The Netherlands
Transparent Recovery
Solutions (PTY) Ltd
208b H3, 10 Melrose Boulevard
Melrose Arch, Melrose North
Johannesburg, 2196
South Africa
Transparent Solutions LLC
2009 Summer Street
Suite 207
Stamford, CT 06905
USA
T +1 (203) 348 9700
F: +1 (203) 353 4343
Transparent Solutions GmbH
Düsselstraße 4A
Erkrath 40699
Germany